Continue & Begin Fast Coaching® is delivered as a one day Certified Coach program packed full of intriguing people change tools (including Cant to Can™ Belief Busting method as featured here) and heaps of practise time, crammed into an energetic 6 hour event.
L&D professionals have an additional opportunity - to learn how to deliver the Certified Coach day in your own organisdation, as a Licensed Trainer of Continue & Begin Fast Coaching®..
"Brilliant day. The best training session in my working career of 20 years."
Rob West, Homebase
"Fast Coaching is so simple to implement. Ive already started!"
James Rice, SlideRobes
Customer service brands all over the world use Continue & Begin Fast Coaching® as their preferred staff coaching method. In business today we have very little time for 121 support.
Continue & Begin® makes it possible for customer service organisations to coach employees rapidly with minimum disruption to operations. It's fast and it makes people feel good.
"How did I get to 47 and never hear of this?"
Ian Hunter, MTS
"Awesome day. Makes me want to learn more."
David Crooks, Mercedes-Benz
“Nick and his team have worked hard to ensure our internal trainers are comfortable and confident in the delivery of Continue & Begin®. Enthusiasm and attention to detail has ensured we feel capable as a business to really make a difference using Fast Coaching. The positive impact Continue & Begin® is having in Virgin Media is already shining through. Managers and coaches are focussing on behavioural rather than a traditional technical approach. This is reaping great benefits. The support Nick and his team offer on an on-going basis will ensure the impact the model is having will continue. Continue & Begin is part of our DNA now and long may that continue.”
Head of Training & Development
"We went about training-in our new and simple, 5 step selling model. Crucially however we spent as much if not more time with our managers training them on how to coach this in, using Continue & Begin®. This sounds obvious, but we'd under-invested in training our managers in the past and fell into the classic mistake of not building up the consistency and sustainability of our approach. With our newly adopted Continue & Begin® model the standards of coaching-in a better sales performance using observed data and metrics is of primary importance."
Director of Organisational Development
"Continue & Begin® has offered us a unique platform to start building the essential people management skills to grow our business. The results achieved have been incredible; measured in behavioral changes across the whole workforce. The easy approach and simplicity with which the training is delivered made investing in this product worth every single penny. The return is tangible from day one. We now have a consolidated and competitive commercial advantage."
EMEA Retail Operations Manager
"We put huge resources into increasing the competencies of our sales people. Sustainability at local level is a fundamental basis of success. Coaching is only possible using a workable model and Continue & Begin® is just that. Helping store owners and managers to help their salespeople has a massive potential to increase sales and is an area we continue to support. Especially in these challenging retail times."
Training Manager UK, Netherlands and Benelux
BANG & OLUFSEN
"The simplicity of the Continue & Begin® process enables our managers to deliver effective coaching live on the shop floor and directly after the training event. This means it loses none of its impact, ensuring the Coachee gets maximum benefit."
"With Nick's help we went about training our managers to use sales coaching to deliver sustainable excellence. Continue & Begin® has been readily embraced, giving managers a framework to help our good sales people to become even better."
Group Operations Director