Level 1 Continue & Begin® FAST Coaching Foundation

Level 1 – Discover the impact you can have on people’s performance by using Continue & Begin® FAST Coaching. This course reveals the model and unlocks the secrets of how it all works – FREE!

Level 2 Continue & Begin® FAST Coaching Certificate

Level 2 – Gain a certification in Continue and Begin® FAST Coaching to enable you to help people improve performance through your coaching skills

Level 3 Continue & Begin® FAST Coaching Practitioner

Level 3 – Gain a certified practitioner accreditation assessed by Continue and Begin® Ltd, confirming your knowledge, skills and capability to deliver Continue and Begin FAST Coaching®

Level 4 Continue & Begin® FAST Coaching Commercial Practitioner

Level 4 – Gain a Commercial Practitioner registered accreditation and begin offering Continue and Begin® FAST Coaching commercially to organisations and individuals

Level 5 Commercial Trainer (under development)

Level 5 – The premiere level of Mastery for all Learning, Development and Training professionals. If you’d like to expand your services to clients and include the option to run the full Continue & Begin® Workshop: this is your key to success.

Employer Programme

A hybrid interactive course for organisations and teams keen to learn how to improve performance using Continue & Begin® FAST Coaching. Designed for up to 12 colleagues, with direction from an internal stakeholder or L&D specialist.

Continue & Begin Fast Coaching® is used by global brands, every day.

Nick Drake-Knight Podcast Appearance
How to sustain learning and make it fun!

Nick Drake-Knight recently had the pleasure of appearing on The Contact Centre Podcast. In Episode 9 titled ‘Contact Centre Coaching: How to sustain learning and make it fun!’, Nick Drake Knight introduces us to his favourite method of coaching advisors in the contact centre, before sharing some expert tips on how to improve your training programme.

Call Centre Coaching: How To Sustain Learning And Make It Fun!

by The Contact Centre Podcast – Episode 9