Professional Development
- Boomerang!
- Meerkat Selling
- Sales Hypnosis
Bookstore
Read and Grow
 |
The book that started it all... Many of today’s global brands are already using the fast coaching model Continue & Begin™. Why? Because it is quick and effective – an ideal combination for fast moving businesses where customer service quality provides the competitive edge. Boomerang! presents Continue & Begin™ in an easy to digest and fun package including the transcript from a live Nick Drake-Knight training workshop. Packed with coaching tips, helpful techniques and plenty of humour, Boomerang! is the essential guide for bringing customers back time after time! Foreword by Bang & Olufsen and Institute of Customer Service Boomerang! Coach Your Team To Be The Best And See Customers Come Back Time After Time |
||
£14.95 (Free P&P!) |
|
 |
Become a true professional in big-ticket retail sales Imagine if you filmed thousands of retail sales professionals in close-up action, and studied their technique. What would you learn if you could view them time and again on film, replaying key moments from secretly recorded mystery-shop evaluations? That's what Nick Drake-Knight did over 8 years in preparation for Meerkat Selling. In this book Nick distils the best (and worst) elements from the behaviours of sales professionals from leading brands. He presents his findings in a proven sales model, modelled from 'the best of the best'. Meerkat Selling has been adopted by global big-ticket retailers. Meerkat Selling |
||
£14.95 (Free P&P!) |
|
 |
Sales Hypnosis: The Structure & Use of Hypnotic Phenomena & Indirect Suggestion in Sales Sales Hypnosis presents a structured approach to the application of hypnotic language patterns, indirect suggestion and embedded commands in sales communication. This book is a MUST for sales professionals. Sales Hypnosis: The Structure & Use of Hypnotic Phenomena & Indirect Suggestion in Sales |
||
£14.95(Free P&P!) |
|
